The best way to get to
On the A12 Inntalautobahn toward Innsbruck: take the Achensee/Zillertal exit, continue on the B 169 Zillertal road toward the Gerlos pass. Turn off at Zell am Ziller, from there only 4 km to Hainzenberg where the Gerlosstein cable car is on the right hand side.
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Check in & check out
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Getting here in winter via the Gerlosstein cable car ONLY
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Getting here in summer via the Gerlosstein cable car
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Access by car in summer possible
Check in & check out
Check in - 2:00 pm
Check out - 11:00 am
We offer late check outs and early check ins for an additional fee. Luggage storage and changing room free of charge.
Please inform us of your estimated time of arrival. We are happy to pick up your luggage from the lift station, except during lunch hours in the restaurant - between 11:30 am and 1:00 pm.
Getting here in winter - via Gerlosstein cable car ONLY
Unload your luggage at the rear of the Gerlosstein cable car. There is an elevator. Then park your car in the P2 carpark below the main road. (Validate your parking ticket PRIOR to using the cable car. For liftpass holders parking is free). Buy your liftpass and inform the cashier where you have left your luggage. You can then load it into the cable car and we will pick it up from the top station as soon as possible.
Gerlosstein cable car operating hours: Monday - Saturday 8:30 -4:30 & 7:45-9:25 pm. Sunday 8:30 - 4:30 pm.
Please note, getting up to the hotel in winter is only possible via the Gerlosstein cable car!
Cable car price is not included in the hotel price. Inform the lift station cash desk that you are staying at the hotel and you will receive your guestcard at reception. Or show your guestcard if you have checked in online.
We would like to point out that between 11:30 am and 1:30 pm the restaurant is busy. During this time you can leave your luggage at the lift station (free of charge) and we will pick it up later.
Early check in or late check out on request. Early arrival does not ensure early check in.
Get here in summer on the Gerlosstein cable car.
The Gerlosstein cable car operates daily fron 8:30 – 4:30 pm (last ascent) (5:00 pm – last descent).
Unload your luggage at the rear of the Gerlosstein cable car. There is an elevator. Then park your car in the P2 carpark below the main road. (Validate your parking ticket PRIOR to using the cable car. For liftpass holders parking is free). Buy your liftpass and inform the cashier where you have left your luggage. You can then load it into the cable car and we will pick it up from the top station as soon as possible.
Please note, getting up to the hotel in winter is only possible via the Gerlosstein cable car!
Cable car price is not included in the hotel price. Inform the lift station cash desk that you are staying at the hotel and you will receive your guestcard at reception. Or show your guestcard if you have checked in online.
We would like to point out that between 11:30 am and 1:30 pm the restaurant is busy. During this time you can leave your luggage at the lift station (free of charge) and we will pick it up later.
Early check in or late check out on request. Early arrival does not ensure early check in.
Getting here in summer by car
Only in summer is the 7 km toll road (not asphalted) to the hotel open. A single lane forest road with passing places to accommodate oncoming traffic.
Toll is paid at the barrier. € 10 for a round trip.
Please have the exact money ready, € 5.00 or € 10.00 notes. Barrier opens automatically. Follow the road for 7 km.
NOTE: No busses, vans and cars only.
IMPORTANT: For stays 3 nights or more you receive a remote control for the barrier - which means you only pay the toll once!
Cable car prices and road toll not included in hotel price.